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The Chattybot2000! Stupid names and other things to avoid when creating your Chatbot.

You look like a tech savvy bunch! I imagine you have a website or are at least involved in looking after one. You like to create content to attract visitors, sell stuff online and look at your data regularly because, y’know, it’s important. You may even have an app that has achieved the holy grail of being useful to your customers as a way to pass time or because it saves them money. Well done. You have completed the first three levels of the Internet — time to level up?

Since the dawn of marketing, we’ve all been in the business of creating a dialogue with our audience. Chatbots offer one of the best opportunities of truly achieving that aim.

There is a choice though; do you create a robot servant designed solely to help, or do you create a personality that your customers will want to have a dialogue with. No surprises, I believe in the later — so here is my top five to help you achieve that.

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